Basic ($9.99): Most orders arrive in 4-7 business days. Free Basic Shipping on Clothing & Souvenir orders over $100 with promo code FREESHIPPING.
Upgraded ($19.99): Most orders arrive in 1-4 business days.
FedEx 2-Day ($29.99): Orders placed on weekdays before 1 pm Eastern Time will be shipped the same day via FedEx 2-Day Service.
FedEx Overnight ($39.99): Orders placed on weekdays before 1 pm Eastern Time will be shipped the same day via FedEx Overnight Service.
***DuBois cannot ship to P.O. Boxes, Alaska, Hawaii, or anywhere outside the U.S. Entering a P.O. Box or overseas address will cause a delay in shipping and may cause your order to be canceled if we cannot obtain an alternate address.
If you have any questions regarding shipping, please contact us at (513) 281-4120.
DuBois Holiday Shipping Deadlines - 2022
Please use these recommended ordering deadlines to help plan your holiday gift delivery:**
Suggested Holiday Shipping Deadlines
- Basic / Economy - December 13th, 2022
- Upgraded - December 16th, 2022
- 2-Day Shipping - December 20th, 2022
- Standard Overnight - December 21st, 2022
**Please note that these dates are just estimates - Shipping carriers do occasionally have delays that are beyond our control.
DuBois will process and ship, on the same day, any order placed before 1 pm EST. If you are concerned about your package arriving by a certain date, please be sure to place your order early enough to avoid any potential delays from shipping carriers.
Pick-Up In Store
Orders marked as "Pick-Up In Store" will be available the next business day from the date the order is placed. You will receive an email notification when your order is ready.
Refunds and exchanges must be postmarked/mailed, or returned to the store within 30 days of the purchase date, have tags attached, and original receipt. All clothing returns must be unworn, unwashed, odorless, and in saleable condition.
PLEASE NOTE: Dated, championship, bowl, CFP, and special event merchandise is not exchangeable or refundable. This includes: white-out, black-out, Ring of Red, etc. Shipping charges are non-refundable.
Graduation Regalia (cap, gown, tassels, etc.) are non-refundable.
Textbooks are non-refundable.
Click here for a general merchandise return/exchange form.