Basic ($9.99): Most orders arrive in 4-7 business days. Free Basic Shipping on Clothing & Souvenir orders over $100 with promo code FREESHIPPING.
Upgraded ($19.99): Most orders arrive in 1-4 business days.
FedEx 2-Day ($29.99): Orders placed on weekdays before 1pm Eastern Time will be shipped same day via FedEx 2 Day Service.
FedEx Overnight ($39.99): Orders placed on weekdays before 1pm Eastern Time will be shipped same day via FedEx Overnight Service.
***DuBois cannot ship to P.O. Boxes, Alaska, Hawaii or anywhere outside the U.S. Entering a P.O. Box or overseas address will cause a delay in shipping, and may cause your order to be cancelled if we cannot obtain an alternate address.
If you have any questions regarding shipping, please contact us at (513) 281-4120.
Pick-Up In Store
Orders marked as "Pick-Up In Store" will be available the next business day from the date the order is placed. You will receive an email notification when your order is ready.
Refunds and exchanges must be postmarked/mailed, or returned to the store within 30 days of the purchase date, have tags attached, and original receipt. All clothing returns must be unworn, unwashed, odorless, and in saleable condition.
PLEASE NOTE: Dated, championship, bowl, CFP, and special event merchandise (including sale-priced, clearance, and otherwise discounted items) are not exchangeable or refundable. This includes: white-out, black-out, Ring of Red, etc. Shipping charges are non-refundable.
Graduation Regalia (cap, gown, tassels, etc.) are non-refundable.
Textbooks are non-refundable.
Click here for a general merchandise return/exchange form.